About Us

RetailSales.net is a service of Retail Management Associates

354 Greenbrook Place

Richland, WA 99352

(509) 628-0404, Fax (866) 861-7188, e-Mail Jim@retailsales.net

Retail Management Associates is a full service Management Consulting, Education and Development firm.

Whether you're starting a new business or building an existing one, RMA can help you develop a strategy for success. We help all types of retail businesses improve customer service, increase profit margins and improve overall efficiency.

Some of today's retailers are facing challenges in single areas. RMA offers them intensive single-topic consultations. Other businesses are developing long-term objectives and corporate visions. for these businesses, we offer in-depth analysis and strategies designed to achieve specific goals.

Through an open exchange of ideas and by providing our clients with the support they require, we go beyond just fixing a problem. We help our clients "Sharpen their Competitive Edge."

Retail Management Associates is in the business of helping businesses survive, grow and achieve success.

Retail Management Associates provides services in the following areas of Consultation

Sales & Marketing

	Customer Service
	Developing Customer Focus
	Sales Management
	Marketing
	Merchandising

Management

	Business Strategic Planning
	SWOT Analysis (Strengths, Weaknesses, Opportunities & Threats)
	Turn Arounds
	Inventory Management
	Employee Relations
	Business Skill Development

Operations

	Cycle Time Reduction
	Efficiency Improvement
	Expense Reduction

Finance

	Financial Analysis & Planning
	Creating Sales Budgets
	Creating Operating Budgets
	Open to Buy Analysis
	Cash Flow Projections
	Expense Control

RMA can help you...

	Grow Your Business...by helping you spot new market opportunities and developing strategies to increase market share.
	Close More Sales...by establishing effective sales strategies, backed-up by sales staff development and training.
	Make More Money...through strategic planning coupled with sound financial control systems.
	Improve Customer Service...by helping develop a Customer Focused organization and systems that ensure customer satisfaction.
	Reduce Stress...by cutting problems down to size and developing effective long-term solutions.
	Enjoy More Free Time...with the people and activities you enjoy by improving the reliability and productivity of your staff.

Jim Feeney

30 years experience, variously in Retail Sales, Corporate Operations Management, Sales and Marketing Management, and Customer Relations. Experienced in both startup and established operations, with emphasis on Market Development and Strategic Planning & Customer Focus.

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