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Move From Back-Room
Management to Hands-On Leadership
Develop...
Passionate connectedness with
customers and employees
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Don’t
rely on data & reports to get your information – go get it first
hand. |
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Keep
in touch with customers & employees. |
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Other
managers to do the same.
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Deep commitment to creating
meaning for people in clear & concrete terms
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Take
your corporate goals and make them meaningful for all employees. |
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Involve
people in the creation of those goals. |
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Help
employees understand the challenges, why they’re worth taking & how
they personally contribute. |
Ability to mobilize people
and help them see progress
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Demonstrate
confidence in employees’ abilities. |
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Show
that you care. |
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Communicate
clearly. |
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Let
people know how they are progressing toward the goal.
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Capacity to inspire and
develop others to be leaders
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Focus
on the contributions of employees. |
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Promote
talent. |
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Stimulate
employees and managers to think for themselves. |
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Create
leaders throughout the organization. |
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